FAQs

Below, you will find a list of the questions most frequently asked by our guests.

It has been our utmost priority to ensure we align ourselves with the industry requirements of health & safety and the hotel remains closed until date. However, it is my pleasure to inform you that upon assessment of the current scenario and progress, we will be re-opening our facilities exclusively for conferences, meetings and seminars from next week (Monday, 7th December 2020). Due to the current health pandemic, the hotel will enforce and follow the below standards of protocol:
  • All guests’ temperature will be checked upon entry into the hotel
  • Face masks will be mandatory for all delegates entering into the hotel and while in public areas (lobby, garden, buffet space)
  • Social distancing which will amend our seating capacity for meeting venues
Unfortunately the hotel will not be hosting any social events for now and we will monitor the progress of the pandemic and keep you updated. The remainder of hotel’s facilities will also not be operational (restaurant, bar, café) at the moment. Hotel Royal Singi currently plans to resume ALL services from January 1 st 2021 and we will commence accepting room reservations.
The check-out time is before 12pm. If you plan a late check out kindly let us know your departure time, we’ll our best to satisfy your needs. Any late check out past 3pm will incur 50% charge from the room rate.
The check-in time is after 2p.m. Let us know your arrival time in case you would like to schedule an early check in we‘ll do our best to have your room available.
Yes, Reception service is available 24 hours.
Hotel Royal Singi Pvt Ltd Lal Durbar, Kamaladi, Ward number : 01, Kathmandu Metropolitan city , Bagmati Zone, Province- 03,Kathmandu, Nepal
Guests must be at least 18 years old to check-in at the Hotel Royal Singi.
Yes, we can look after your luggage. If at check in your room is not ready yet or in case of early check out after .We will store your luggage free of charge on your check-in and check-out days.
Please contact reception for Wifi password. They will give you as per your room number. Every room has dedicated assigned bandwidth.
The airport is 4.5 km (approximately 20mins with daily traffic).
We will be happy to arrange you a taxi through our bell desk
Yes, we accept Mastercard, Visa, American Express, JCB & Union Pay
Yes we accept only listed Foreign currency. The board with the listed currencies is located beside our cashier in reception. Indian Currency: 500 & 2000 are not accepted as per Nepal Central Bank regulations
  1. opposite the hotel
  2. take a left turn and head straight to Bank of Kathmandu Lumbini- ATM is located on the road to the left
Our reception cashier can exchange your foreign currency
  • 70 Deluxe Rooms
  • 20 Executive Rooms
  • 5 Suites
  • 4 Residences [2 Bedroom Apartments]
Yes. If you require adjoining rooms, please request them when making your booking.
Breakfast is served from 6:30am to 10am, every day.
We serve international cuisine. You can view our restaurants here.
Room service is available 24H. Please refer to the information available in your room.
Yes.  Note** Our garden is temporarily closed due to on-going renovations and will reopen October 1st
Buy 1 , Get 1 Free from 5pm to 7pm at our Bhanjyang Bar Local Beers and select 2 cocktails
From our lobby café Pronto Special cakes need minimum 24 hour advance order
Yes we have 2 Executive Boardrooms, 1 Meeting hall as well as a ballroom.
Unfortunately we do not but have it planned for 2019
Our Reception will be happy to assist and print for you
Dial 0-1445 or 0-1425 and then Country Code followed by telephone number
There are two lifts for guests.
Our hotel has a private car parking.
As soon as you have planned your trip! We sometimes have last-minute availability, but in general the earlier you book, the lower the room rate.
  • Bakery Café: take a right turn, walk 1 min- located on the left side
  • Take a left, walk to the intersection, take a right and on the right side will be Hot Breads
Nearest Pharmacy is located in Jamal. We can arrange for someone to buy for you if you have the medicine sample
  • Grande International Clinic located in Kantipath
  • Ciwec Clinic located in Lazimpat
15 mins walk by foot
You can refer to the following website for the most updated price: Click Here  
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